

If it’s an executive that’s coming in and out of your office all day, you don’t need to rise, or for fellow employees. If someone comes into your office, you rise and walk around your desk because your desk is a barrier.

She continues: “It’s disrespectful to the person and to oneself. When someone doesn’t stand when meeting new people, to me it looks as if they fell off the turnip truck.” Speaking of first impressions, Johnson adds, “It used to be that women didn’t have to stand when meeting new people, and that is so antiquated. It shows that there is no interest on the other end and that it was a waste of time.” If you shake like dead fish, it feels like there is no life on the other side. “It’s a way to make a first impression and a handshake says so much. “Shaking hands is so important,” says Pastore. Also, make eye contact and have a good handshake. The easiest way to make a good impression is to go ahead and introduce yourself. It only takes seconds to make that first impression, but it takes a lot longer to change it,” Pastore cautions. “Be the best that you can be at all times, every time. Just remember to use your manners and try not to look like a buffoon.Īnd if you ever do find yourself invited to Buckingham Palace, for gosh sakes make sure you read a book and maybe take a lesson or two on protocol! Having tea with the future in-laws is not dining with the duke and duchess of Cambridge, so don’t treat it like it is. But it is a situation most of us will never face, so there is no need to worry about it. “‘Most of the successful people I’ve known are the ones who do more listening than talking.’ I think that is a great quote,” Johnson says.ĭo you know what to do at tea with the queen of England? Nope, neither do I. She starts off her section “Listen Up” with a quote from American financier Bernard Baruch.

Johnson points to a passage in her newest book, “Modern Manners,” which she co-authored with her granddaughter Liv Tyler, and say the key to good conversing is good listening.

Instead, I was passively listening, and taken off guard by the statement, so I responded like I always do: “Mm-hmm, you too.” When she said to me “It has been a pleasure to speak with you,” instead of responding “likewise,” I should have said, “And it was a great pleasure to speak with you as well.” Yes, it’s more words, but it also would have let her know I was LISTENING to her and acknowledging what she had just said. Johnson wishes that instead of saying “no problem,” “you too” and “likewise,” people would take the time to respond in a not-so-lazy manner.
